expected smooth start but faced some delays in training
When I first signed up for the training and onboarding session, I expected a fairly seamless experience as the initial information suggested. However, there were moments when the online modules didn’t load correctly, which caused some frustration early on. The trainers handled the issues patiently during calls, guiding me through the manual steps whenever the automated system failed. Over time, I appreciated that the training included hands-on exercises that helped me get comfortable with the calling tools and the database feature, even though I had to redo some sections after technical glitches. Looking back, the experience was a mixed bag: the content and support were quite good on the whole, but the inconsistent tech sometimes got in the way of learning. Despite these issues, I’m glad I stuck with it because the software does cover everything promised, although I would advise others to be ready for occasional hiccups.