Expected smooth setup, but ongoing support was a bit too frequent
I initially expected that the setup process with WFHI would mostly be a one-time hassle, after which I could proceed smoothly. However, while the initial onboarding was fairly thorough, I found that there was quite a bit of ongoing support required. The support sessions, although helpful, felt more frequent than I anticipated and sometimes felt like extra work on top of the core setup. I was hoping for a faster transition to self-sufficiency after the onboarding. Yet, I must admit the quality of the communication was good, and the staff were professional. Still, it felt like the balance between one-off setup and continuous assistance leaned more toward the latter than I had expected. Overall, I found the experience positive and appreciated knowing help was available, but I simply anticipated less ongoing involvement after the initial start.