expected smooth setup but it was pretty frustrating
I thought signing up would be straightforward and that the training would be detailed enough to avoid confusion but I got surprised with how often things went sideways. The dialer sometimes didn’t connect right and the database syncing was spotty at best. I hoped support would step in quickly to fix these problems but frequently had to wait longer than expected for any real help on the phone. The software promised automatic updates but when they happened, sometimes my access got interrupted and important features took a hit. Overall I expected a smoother process from signup till full functioning use but what I got was a lot of figuring out and patience while waiting for my issues to be acknowledged. Even though the calling tools worked okay once set up, getting to that point was tougher than it should have been and sometimes the guidance felt minimal which left me frustrated. In the end, I’m wondering if this is typical or just my unlucky experience, but it’s been less than ideal from the start .