Expected smooth setup but found persistent technical failures
I was expecting to be able to use the software efficiently soon after signing up, but that didn't transpire. Initially, the access setup seemed straightforward, but as soon as I started configuring the database, problems began. The calling tools did not connect properly, and dialing attempts failed repeatedly. I contacted support multiple times, but the responses were generic and did not resolve my problems. Automatic updates were installed without notice, after which the system became even less stable. The payment and invoicing steps worked fine in isolation, but this did not compensate for how defective the overall software access was. I had hoped for a smoother experience based on the descriptions, but the technical failures prevented me from utilizing the service effectively. I find the product unusable for my workflow due to these persistent issues, and the handling of problems was unsatisfactory compared to what I anticipated.