Expected smooth process, got stuck in loops of waiting and repetition
I was hoping the pre-purchase phase would be straightforward but honestly it turned out quite frustrating. The initial sign-up seemed simple enough, but then the waiting started and it felt like I kept getting passed around. It was a mix of waiting on callbacks and the same questions being asked repeatedly, which made the whole thing drag on longer than I expected. At one point, I thought maybe it would just click and I’d get through, but no, it was like a loop with the same back and forth again and again. Honestly, I wasn’t sure if it was miscommunication or just how they run things, but it took way longer than I thought it should. In the end, my main takeaway is that the process was more exhausting than streamlined, which was disappointing.