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WFHI review

Expected smooth process, got frustrating delays

1 out of 51 of 5Verified customerSales and pre-purchase

Expected smooth process, got frustrating delays

I signed up hoping the software and training would be straightforward to use day to day, and after initially trying it out, I hoped things would improve. But the daily experience was disappointing compared to what I expected. Calls dropped too often, the dialer would freeze, and repeated waiting frustrated my entire work flow. I also expected invoicing and payments to be transparent, but the dashboard often did not update correctly, making it hard to track. Despite reaching out many times, the support did not provide a consistent fix, and automatic updates caused some features to behave unpredictably. I feel the product was not ready for smooth daily use, and this level of disruption made my experience negative. I expected a reliable tool but instead faced constant issues that made me question its usability.

Mansi MehtaAssam, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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