Expected smooth onboarding, par kaafi issues aaye
Main training aur onboarding ke process se kaafi confuse hua tha. Jab main software setup kar raha tha, toh kuch features the jo properly work nahi kar rahe the, especially dialer aur database synchronization. Support team ko call kiya, lekin response slow tha aur unhone mere problems ko jaldi resolve nahi kiya. Main soch raha tha ki mujhe proper guidance milegi lekin training modules itne detailed nahi the. Jab mujhe automatic updates aaye, toh wo naye issues lekar aaye jo pehle nahi the. Mujhe laga tha ki onboarding easy hoga aur software ready-to-use milega, par mujhe khud hi kaafi cheezein troubleshoot karni padi. Overall experience kaafi disappointing tha, aur main frustrated hoon ki yeh software mere workflows ko improve nahi kar paaya.