3 out of 53 of 5Unverified experienceSales and pre-purchase
Expected smooth onboarding but some features felt hidden
Before starting with WFHI, I thought the pre-purchase information gave a clear idea of the entire sales process and platform features. After signing up and going through training, some parts matched my expectations like the dialing system and telephonic support, which was quite responsive. But I felt the database and reporting functionalities weren’t as prominently explained upfront, leading to some surprises when I tried to use them. It was a bit frustrating to discover these tools felt less integrated than I imagined. So, while the initial sales pitch was good, the actual experience showed room for better alignment and transparency about all features.