expected smooth onboarding but got mixed signals
I started with high expectations about the training and onboarding because the materials seemed clear at first glance. The software's layout had labels that mostly made sense, which helped me navigate through the initial setup. However, some phrases used during the training weren't precise, which led to moments of confusion. For example, certain database functions were described with vague terms, making it harder to understand their practical application. On the other hand, the step-by-step onboarding flow was relatively well-structured, guiding me through the basics effectively, which was a positive aspect. That said, I also noticed that some labels on the dashboard didn't fully align with the training content, leading to some trial and error. While the training covered most essential tools, I felt it could have been more consistent in terminology and labeling to prevent confusion. Overall, I appreciated the effort in designing the onboarding and training materials, yet they didn't completely match what I expected, making the experience somewhat uneven and requiring extra time to fully grasp the system's capabilities.