2 out of 52 of 5Verified purchaseTraining and onboarding
Expected smooth onboarding but got a patchy journey
I was hoping for a clear and straightforward training process, but honestly, what I got felt half-baked. The onboarding steps kept glitching, and sometimes the instructions weren't clear at all, which meant I had to redo some parts. The software occasionally crashed, which was frustrating when I was trying to grasp the calling tools. On the plus side, the dialer functionality worked fine once set up, so that was something consistent. But overall, the hiccups made progress slow and draining. I had expected a smoother, more supportive training journey, especially during initial onboarding, but I ended up feeling like I was troubleshooting more than learning.