Expected smooth onboarding but faced continual hurdles

Expected smooth onboarding but faced continual hurdles

I went into the training hopeful that the onboarding process would be straightforward, maybe something I could manage largely on my own next time. Unfortunately, the experience was quite different. While the initial setup seemed simple, I quickly found myself stalled by unclear instructions and lacking guidance. Despite the training materials, I was often unsure about the next steps or how to utilize the dialer efficiently. This made me realize I'd likely need considerable help again in the future to navigate the software effectively. The automatic updates didn't ease this much as changing features without clear notes just added to my confusion.