2 out of 52 of 5Verified purchaseSales and pre-purchase
Expected smooth help but got delays
I was honestly expecting a more straightforward sales and onboarding process based on the initial info. However, things got a bit tangled when some details were misunderstood during sign-up. The support team was responsive but took longer than I had hoped to resolve the issues, which was frustrating. On the plus side, the training materials were clear and easy to understand. Still, the overall experience didn’t quite match my expectations for the pre-purchase process. The billing and invoicing steps also felt a bit cumbersome and not as transparent as one would wish. So, while some aspects were okay, the initial hassles left me feeling underwhelmed.