3 out of 53 of 5Verified purchaseTraining and onboarding
Expected smooth, experienced mixed onboarding
I expected training and onboarding to be seamless from day one but it was a bit unpredictable day to day. Some modules were clear and helped me understand the software fast, yet others required multiple tries before grasping. The daily usage of the calling tools was mostly intuitive but sometimes the dialer behaved erratically causing delays. Database access trained me well, although updating was sometimes confusing without prompt guidance. I appreciated the software team's prompt telephonic assistance which helped on tougher days. Overall, the journey wasn't perfectly smooth but it was manageable and somewhat encouraging.