Expected smooth daily use, got mixed frustration
When I first signed up, I was expecting the software to run efficiently across all my daily sales tasks, especially the calling tools and database features. Initially, everything looked fine, but as days passed, the dialer's performance became unpredictable, sometimes freezing mid-call or losing track of leads. The automatic updates promised improvements, but they seemed to introduce more glitches rather than fixing issues. The telephonic support was somewhat helpful in explaining basic steps, so I'll grant that as a positive, but waiting on responses was often tiring and slowed down my workflow. The invoicing and payment processes were relatively straightforward, yet that’s about the only part I didn’t struggle with. Overall, day-to-day use felt more like a hurdle race than the seamless experience I'd envisioned. It's hard to recommend this software when reliability is a constant concern, and the hope that things would improve turned out to be misplaced. I won’t say it was terrible, but definitely fell short of what I was led to expect.