Expected smooth daily use, got a few glitches instead
I went into the training expecting the routines and calling tools to be flawless after setup, but day-to-day use showed some inconsistencies that made things a bit bumpy. The dialing system worked well enough, but the database sometimes lagged, which was frustrating for managing contacts during frequent calling sessions. While the onboarding videos and manuals gave me the initial confidence, I noticed that every day had its own small issues that required contacting support more often than I expected. Telephonic help was okay, although sometimes explanations were brief and not entirely clear when I faced technical hiccups. The automatic updates ran quietly in the background, which I appreciated as they helped fix some bugs, but they didn't always align with my schedule, occasionally interrupting workflow. The invoicing and payment procedures were pretty straightforward after sign-up, which was a relief. Overall, I had hoped for a smoother daily experience based on the first impressions, but it turned out to require more adaptation and troubleshooting.