Expected smooth daily use but faced constant glitches and access problems
I was looking forward to a stable and user-friendly platform for handling my remote workflows, so I expected the software to be reliable beyond just the initial setup. However, day to day, I found it quite unstable. Sometimes the dialer wouldn’t connect properly or calls dropped without explanation, which was frustrating since my work depends on consistent calling. The database feature also behaved erratically; occasionally I couldn’t access stored info or updates did not reflect instantly. Even automatic updates sometimes created new bugs, and it felt like I was constantly waiting for fixes. Telephonic support, while polite, did not provide lasting solutions and seemed often to pass the issue along without clear timelines. The sign-up and payment process was straightforward at first, but with repeated access problems and breakdowns in invoicing visibility, I felt let down because what I expected — a seamless experience — was not delivered. I honestly thought this software would be a solid base for my remote workflow, but persistent access and functionality issues left me very frustrated through my usage.