expected smooth but day-to-day was kinda off
I thought the onboarding training would make everything clear and straightforward to use, but honestly, after the initial setup, it was a mixed experience. Some days the dialer and software would respond fine and all, but other days it felt glitchy or just slow which was frustrating. The training gave a good overview I guess, but what I really expected was consistent day-to-day performance which I didn’t always get. Also, updates were automatic and sometimes they'd happen right when I was in the middle of work, which interrupted the flow. Support was okay though they didn’t really solve these daily hiccups much, just suggesting to log out and in again or check settings repeatedly. I kinda expected smoother operation based on what I read initially, so in the end, while it’s not unusable, it’s a bit below what I'd hoped for especially for a paid service like this.