Expected smooth billing but got confusing mess
When I signed up, I thought the billing and payments would be straightforward, but that was not the case at all. Over several days, I kept receiving invoices that didn't match the plan I intended to use, and with no clear explanation. The payment process was cumbersome too, as the system rarely showed the correct amount due on the dashboard. I found myself double-checking everything constantly, which took more time than I expected. Additionally, the automatic updates to the billing interface just seemed to make things worse, not better. The telephonic support was hard to reach and not very helpful in clarifying these daily billing issues. Honestly, I was expecting a smoother, more user-friendly way to handle payments after being assured about the system's simplicity. The continuous errors and lack of clear communication made this a frustrating experience every day I tried to manage my account. I am disappointed with how billing was handled and how it impacted my workflow overall.