1 out of 51 of 5Verified purchaseSoftware and access
Expected smooth access, ended with delays and confusion
Looking back, I had thought the software access would be immediate and setup straightforward. Instead, it took several days of back-and-forth just to get my account validated and the dialing tool configured properly. The onboarding steps were a little disorganized, causing me to waste time. I had hoped to start using the database features sooner, but delays in training and unclear instructions held me back. Although the automatic updates promised to improve the experience, they sometimes introduced bugs that disrupted workflow. It has been some time now, and honestly, I still wonder if the time and effort spent was worth it given the rocky start. The idea was good, but the execution left me somewhat disappointed.