expected slow help, got surprisingly quick response
I honestly thought getting telephonic support would be slow and just meh, but wfhi surprised me with how fast they responded every time I called. Usually, when you wait on hold or get passed around, it becomes a hassle, but these folks seemed to listen carefully and get me what I needed without wasting time. The priority assistance feature they mentioned during sign-up felt useful in action. The only small hiccup was a bit of back and forth explaining my dialer issue, but the staff stayed patient and walked me through updates efficiently. Signing up and clearing invoices was also a smooth ride, better than I expected. So what I got was better than what I had anticipated – responsive, clear, and patient support, which made a huge difference to my comfort level with the software.