Expected simpler order but mostly sensible onboarding
When I started the training and onboarding, I expected a more straightforward sequence of steps. The introduction to the software was clear, but some parts of the onboarding seemed out of order, such as explaining the calling dialer after the database features rather than before, which felt a bit unintuitive. The training content itself was well made and comprehensive, covering both software usage and workflow management, which I found useful. I appreciated that the automatic updates were integrated with notifications during the onboarding, helping to keep things current as I progressed. My only small reservation was that some modules were quite basic, and a few advanced features were introduced later than I would have liked. Overall, the onboarding met most of my expectations but could improve in sequencing to make it smoother. Given the good support I received when asking questions during the process, I felt well prepared to utilize the software effectively.