expected simple support par mila thoda zyada self work
Main expect kar raha tha ki support team mujhe har step pe guide karegi, par jo mila usmein mujhe apni taraf se bhi kafi cheezen samajhni padhi. Communication overall friendly tha aur response helpful the, lekin mainne notice kiya ki detailed technical queries ke liye mujhe khud hi manual padhna padta tha kafi baar. Telephonic assistance thi par wo tezi se har problem ko resolve nahi karta tha, jisse thoda patience bana kar rakna parta tha. Sign-up aur payment process smooth tha, invoice time pe mila aur koi confusion nahi hui. Automatic updates thik rate se aate rahe, jiski wajah se software purana nahi laga. Mujhe lagta hai ki agar support thoda proactive ho jaye toh naye users ko jaldi acclimatize karne mein madad milegi. Overall, comfortable experience tha par thoda zyada self-effort maangta hai, jo thoda unexpected tha.