Expected simple billing, got frustrating search instead
I went into this expecting to find everything about my payments and invoices easily through the software’s dashboard, but that just wasn’t the case. The sign-up process was pretty clear, and I thought billing info would be straightforward to access too. Unfortunately, I kept getting lost trying to locate my past invoices, which seemed scattered or buried in menus without clear labels. I called support a few times, hoping they could guide me faster, but the answers were a bit repetitive and didn’t help much with the navigation problem. I really just wanted a simple, uncomplicated place to check my billing data and see upcoming charges, but what I found was confusing and a hassle to deal with. It was disappointing because I expected the software to streamline this, not add another layer of complication. By the end, I was circling back to the same frustrating spots and doubting if the billing interface would ever improve to match the basic expectations I had.