Expected seamless access but got a complicated mess
So I signed up thinking it would be simple, like click a few buttons and start using the software but man, it was anything but. First, the instructions were all over the place, no clear order telling me what to do first or next. I ended up doing the same step twice before realizing I had missed something else important. The dialer tool didn’t even load the way I expected, it felt buggy. The waiting time for support was frustrating too, as I needed to set up my account but kept getting generic replies without real help. Every time I thought I was closer to using the software properly, something else popped up, so it felt like chasing my own tail. I mean, I wanted to get on with training and using the database feature, but that never really kicked in. Definitely below what I had in mind when registering for this service.