3 out of 53 of 5Verified purchaseSales and pre-purchase
Expected sales to be more supportive but the sign-up surprised me
When I first approached the WFHI sales team, I expected a guided walk-through of every single step, but honestly, I ended up figuring out a lot on my own. The sales team did answer my questions but did not initiate much proactive help. However, the part that surprised me was how smooth and quick the sign-up and payment process was. The invoicing was straightforward and clear, which balanced out the lack of hand-holding elsewhere. While the initial communication could have been more engaging, I'm glad the transaction steps didn't hold me up. So overall, I had to self-navigate most technical aspects, but at least the administrative side was pleasantly simple and efficient.