expected quicker training but it was still good
I initially expected the onboarding and training to be faster and more streamlined based on some reviews I had read, but the reality was a bit different. The training sessions involved some repetition of content I was already familiar with, which made parts of the process feel longer than anticipated. Also, there were moments during the onboarding when I had to wait for some internal confirmations before proceeding to the next steps, which disrupted the flow somewhat. Compared to my expectations, this was a slight letdown. However, the detailed nature of the training helped me get a thorough understanding of the software and its calling tools like the dialer and database features. The automatic updates were seamless, which removed the need to worry about manual installations. Telephonic support during this phase was responsive and clarified many doubts quickly. Ultimately, while the pace was slower than I had hoped and involved more repetition than necessary, the overall quality of training and onboarding was good enough to equip me well for daily use. So I appreciate the effort, but I think some trimming and faster processing could improve the experience significantly.