2 out of 52 of 5Verified customerSales and pre-purchase
Expected quicker start, but took longer
I was expecting to start using the software much sooner after signing up, but it actually took quite some time to get everything set up correctly. The onboarding process moved slower than I had imagined, maybe due to some delays or maybe because I had to figure out different parts of the software myself. I will say that the database organization seemed okay once it was running, so that part was fine. But overall, the time from purchase to actually using everything felt longer than expected. I didn’t experience much in terms of proactive help speeding up the setup, so it felt a bit frustrating even though it wasn’t terrible. I think the expectation versus reality gap was bigger than I hoped for.