Expected quicker start but still decent overall
I had hoped to get fully operational with the software within a day or two, but it took a bit longer due to the onboarding process being somewhat slower than anticipated. While signing up and the payment steps were straightforward without any glitches, setting up the database to fit my workflow dragged out over several sessions. The training was clear, and the support team was helpful on calls, guiding me through issues patiently. Automatic updates installed without interfering with my work hours, which I appreciated. The calling tools functioned well once everything was ready. I expected to be up and running faster but found that some of these kinks are normal when transitioning to new remote workflow software. Despite the wait, I’m satisfied with how things turned out and would say the quality of assistance provided compensated somewhat for the slower start. Overall, a positive experience with a minor reservation about timing.