Expected quicker start but some parts worked well
From the outset, I was hoping the support and setup process would be a bit smoother and faster. Signing up and getting through the invoicing step was straightforward enough, but the real hurdle was in the onboarding training, which took longer than I had expected. The guidance provided was helpful but not as immediate as I had hoped, meaning I had to spend some extra time figuring out the calling tools and database features on my own. On the plus side, the automatic updates ran quietly in the background and didn’t interrupt my workflow, which was a relief. The telephonic support eventually responded and was able to assist me with the more confusing parts, though the wait felt slightly too long given how pressing some of my issues were. Still, the overall service was alright, if not exceptional, balancing out the delays with some useful and reliable features.