3 out of 53 of 5Verified purchaseSupport and communication
Expected quicker start but overall support was functional
My initial expectation was that getting started would be seamless and swift right from the setup call. However, it took a noticeable amount of time before I could access all features and get clear guidance on some functionalities. The support team eventually provided the necessary help though it required a couple of follow-up calls and emails. Despite the delays, the explanations were adequate and helped me understand the software’s capabilities sufficiently. I recognized that sometimes issues arise that are out of control, but an earlier and clearer communication would have improved my perception of the onboarding process overall.