Expected quicker start but got thorough setup
Initially, I thought signing up with WFHI would let me get going almost immediately, given the software seemed straightforward. However, the onboarding process took longer than I expected, which was a bit frustrating at first. The training sessions covered everything well, especially the use of the dialer and database, but the pace meant that I had to invest extra time to fully get comfortable. The invoicing and payment steps were smooth and easy to handle, which helped balance out the lengthier setup. I expected to make calls and manage workflows quicker, but the careful step-by-step onboarding meant things were slower to start than I’d hoped. Still, I appreciate the thoroughness because it meant fewer mistakes once I began using the full system. Telephonic support was available when needed, though I didn’t require it much after the initial phase. So overall, while the start was slower than expected, the well-structured process was worth the wait if you aren’t in a rush to begin immediately.