expected quicker setup, but faced repeated delays
When I first signed up expecting to get going quickly, I thought the onboarding would be straightforward and mostly hassle-free. But instead, I encountered a fair amount of repeated waiting. At several points, I had to follow up multiple times for access approvals or to get my account fully set up. I expected the invoicing and payment processing to be seamless but they took longer than anticipated, causing some inconvenient pauses. The system's automatic updates were fine, but the back and forth for initial setup did not match my expectations of a smooth, quick process. I’m not saying it was all bad; the software itself once running was fine. It’s just that the pre-purchase phase stretched out with delays that felt unnecessary to me.