Expected quicker responses but some parts were efficient enough
Initially, I anticipated the pre-purchase and sales process to be fairly quick, given the online setup. In reality, I encountered quite a bit of repetition during the information gathering steps, which slowed things down more than I expected. There was also some waiting involved, especially when reaching out for clarification on product details. That said, once I completed the sign-up, the invoicing and payment process flowed without major issues and was handled professionally. The overall sales interaction was a mixed experience—I found myself balancing between some frustration and moments where things simply worked as intended. I suppose I had higher hopes since the product promises a streamlined path for buyers. Despite the pauses and repeated explanations, I would say the essentials were covered adequately enough for me to move forward with trying the software and training offered.