Expected quicker responses but some help was okay

Expected quicker responses but some help was okay

When I signed up for the training, I was hopeful the onboarding would be seamless, especially with the promise of responsive support. Unfortunately, the communication was slower than I anticipated. Sometimes, my queries felt delayed, and I had to wait longer than expected to get answers. On the positive side, when support did respond, their guidance was clear and helpful, which I appreciated. The initial training modules were well structured, but the lack of timely interaction made it harder to stay motivated. I hoped for a more proactive approach, but considering the training content, it's acceptable. Overall, the onboarding could improve by speeding up replies, yet some of the staff did offer decent assistance.