Expected quicker replies but overall they did respond
Initially, I expected the response times from WorkFromHomeIndia’s team to be much faster based on what was promised at sign-up. There were occasions when I had to wait longer than anticipated for answers to questions about the database management features and dialing tools. However, when the team did respond, their explanations addressed my concerns quite clearly, and the follow-up support was consistent. I appreciate that they maintained professionalism throughout, but the delay impacted how quickly I could proceed with implementing their software fully. It would be beneficial if the communication pace was closer to what is conveyed upfront in the onboarding. Despite this, they did not leave my queries unaddressed, which was reassuring, and ultimately I was able to understand most aspects clearly. With a bit more agility, their support would meet expectations even better.