Expected quicker onboarding but faced some waiting
My expectation was that the training and onboarding would be relatively quick and straightforward, but I noticed there was quite a bit of waiting involved at various stages. For example, the time taken to understand the ins and outs of the dialer and calling tools stretched longer than I thought it would. Sometimes I felt like I was repeating certain modules or revisiting the same parts of the software without really progressing. That said, the database feature did help keep things organized and made tracking my contacts easier, which was a plus. Waiting for telephonic support's responses also slowed down my progress, though when I did get through, the help was useful. So, while I got through the process, it felt slower than I had hoped with some unnecessary repetition and delays. I’m a little unsure if this was just my workflow or a general issue with the training pacing, but I was hoping for a more streamlined experience overall.