Expected quicker help but ended with decent support
When I ran into issues on the database integration side, I expected the telephonic support to quickly resolve things. Initially, the response was a bit slow, which wasn’t great considering I needed guidance to continue my workflow setup. Eventually, a support agent walked me through the problem step-by-step, which was helpful. On the payment front, the invoicing was clear and straightforward, so that part worked well. The training modules guided me through the dialer setup but could’ve been more in-depth. Although I faced a few frustrations at first, the team’s willingness to assist telephonically made it a fairly positive experience in the end. So, while the process wasn’t flawless, I got enough help to keep moving forward with confidence.