Expected quicker confidence boost than what I actually got
When I started the training and onboarding, my expectations were that I would feel fully confident within a couple of sessions. However, while the instruction was comprehensive and the database feature integrated well, I had to spend extra time revisiting some modules to grasp the calling tools properly. The dialer worked smoothly but needed some practice to feel natural. Automatic updates didn’t cause much trouble but sometimes interrupted my flow a bit. By the end of it, I was more confident than at the start but not as self-assured as I had hoped. Telephonic support was helpful when I reached out. Overall, I got good value but my confidence curve was slower than I anticipated based on the training promises.