4 out of 54 of 5Verified purchaseSupport and communication
Expected quick support, got timely but sometimes basic help
When I encountered issues during setup, I expected the support team to resolve things without much hassle. The telephonic support was generally responsive and polite, addressing my technical problems quickly. However, a few times the explanations were quite basic, which left me needing to ask follow-up questions to fully understand what was going wrong. I appreciated their willingness to keep assisting until the matter was settled, but I had hoped for more thorough troubleshooting on the first call. Overall, the support met my expectations in promptness and politeness, though it could improve in offering deeper insight initially to avoid repeated calls.