Expected quick support, got almost that

Expected quick support, got almost that

I expected the support and communication with WFHI to be a straightforward process, and in large part, it was. When I needed help during the onboarding steps, telephonic support was fairly quick to respond, though occasionally I felt the explanations lacked clarity for my exact issues. Still, the priority assistance was generally reliable, and when I called about the dialer setup, the agent guided me well. I honestly think I'll need help again next time, though hopefully it will be less frequent as I get more familiar. The balance between expected availability and reality was close enough to keep me feeling confident, but just a bit more detailed communication would have made it even smoother.