Expected quick support, but thoda time lag gaya to adjust
Main soch raha tha ki support team se jaldi se quick help milegi jab maine software setup karna start kiya. Initially toh kaafi easy laga, kyunki training sessions mein basics achhi tarah samjha diye the. Lekin jab actual product ko use karna start kiya, toh kuch features complicated the, especially dialer aur database integration mein. Support representative ko kai baar repeat karna pada apni problem, aur response time thoda lamba laga, jo thoda frustrating tha. Mujhe laga tha ki onboarding ke baad jyada smooth experience milega. Phir bhi, jab unhone solution diye, toh wo kaafi useful the aur mujhe software samajhne mein help mili. Shayad main thoda jaldi expect kar raha tha smooth workflow to shayad thoda disappointment hua, par overall supportive environment tha. Isiliye main soch raha hoon ki agle setup ke liye shayad aur patience rakh kar process karna padega. Support team ki availability achhi thi, bas timing mein thoda difference tha jo set karne ke liye expected hua karta hai.