Expected quick start, it turned out much slower
I was expecting to get going with the software setup much faster than what actually happened. From signing up to the first use of the dialer, it took a lot more time and several calls to support than I had counted on. The billing and payment process was clear, but the waiting times and step-by-step training slowed me down. I thought the onboarding flow would be simple but some features like the database syncing needed extra explanations which delayed me further. Overall, the whole process was more drawn out than expected, so I felt frustrated since I assumed I would be running my remote workflows quickly but it was slow to get there. I wish the updates or training were quicker to reduce this lag in starting out effectively.