Expected quick start, got something decent instead
When I signed up for WFHI software and training, I expected to get everything running quickly based on the advertising and initial promises. Usually, with remote workflow software, I anticipate a smooth onboarding with instant access to the key features like the calling dialer and database. However, the setup took a bit longer than I thought it would. The training was thorough but not overwhelming, which I liked, and I found the automatic updates handy since they kept the system fresh without disturbing my workflow. Telephonic support was responsive and relatively quick, which helped in resolving minor issues, though I felt the invoice and payment section could have been more straightforward to navigate. Overall, the experience was better than average, and I appreciate the level of support provided. It just wasn’t as instantaneous as I hoped. The calling tools worked well during my testing week. So, while my expectations were higher for speed, the actual delivery felt solid enough to move forward with WFHI’s services.