Expected quick start, got some delay with support
When I first subscribed to the software, I was hoping to get started quickly because I’m used to almost immediate setup with other tools. But this time, after signing up and going through the onboarding flow, I found the process a bit slower than expected. The telephonic support line was generally helpful, but sometimes I had to wait a little longer before getting connected. This wasn’t a huge problem, but it did add to the time I spent trying to make the calling tools and dialer work properly. Also, the database feature setup took more time than I anticipated, which made me rethink if the initial expectation of smoothness was realistic. Invoicing and payment process was straightforward, so no issues there. Overall, I got what I needed but the delay in getting full support left me wondering if things could be a bit faster.