Expected quick start, got mixed results
When I first signed up for the WFHI software, I expected to be up and running within a couple of days because the website mentioned straightforward onboarding. The sign-up and payment invoicing process was relatively smooth, which was good. However, the training sessions took longer than I anticipated, and in some parts, they felt a bit generic and not tailored to my type of workflow. The database feature integrated fairly well with my existing data, though setting it up initially required more tweaking and patience than I thought was needed. Using the dialer and the calling tools was okay, but I did notice some lag at times, especially during peak hours, which affected calling efficiency. On the positive side, the automatic updates came regularly and fixed many bugs I initially faced. So while the onboarding wasn't as streamlined or quick as I hoped, the software generally delivered the core functions I needed after some effort. Overall, I’d say it was a mixed bag where the payment and basic setup worked well but the time taken to get fully comfortable was longer than expected. I believe with future improvements, it could become more user-friendly and faster for new customers like me to get going.