I anticipated the signup and onboarding to be straightforward and rapid, but the reality was a bit d

I anticipated the signup and onboarding to be straightforward and rapid, but the reality was a bit d

I anticipated the signup and onboarding to be straightforward and rapid, but the reality was a bit different. It took much longer to get going than I expected. The initial registration process was fine, but setting up the software for remote workflows was slower due to repeated waiting for updates and unclear instructions. The training sessions were clear but dragged on longer than I thought necessary, which slowed my progress. Although the calling tools worked as expected, the dialer took multiple attempts to connect reliably, which was frustrating. I did appreciate that the system provided frequent automatic updates, which gave me confidence that improvements were ongoing. However, the overall flow did not match my initial expectations of efficiency. I’m grading it two stars because while there was a lot better waiting and setup time than I wanted, the core functions of the software were stable enough to keep me going.