Expected quick start, got a bit longer process
I honestly thought the onboarding would be a bit faster given the initial info from the sales team. Setting up and getting everything running did take a decent chunk of time, which I wasn’t fully prepared for despite reading the details beforehand. The software itself is intuitive enough once you get to it, but the initial waiting for account activation and going through all the verification steps was longer than expected. Still, after that, the dialer tools and database features fit well with my daily routine which is good. The invoice and payment processes were straightforward and I had no issues there. I guess my only real reservation is the time spent before the workflow was smooth; that initial lag made me a bit weary of the whole setup in the beginning. Yet, I appreciate the automatic updates and telephonic support which have been helpful since then.