Expected quick start but onboarding was slow and repetitive
When I first signed up, I thought the training and onboarding would be straightforward and efficient. The materials seemed comprehensive, but I found myself repeating several of the same introductory steps multiple times without clear progress. Sometimes there were wait times between modules that made things drag. On the positive side, the training covered most of the essentials I needed to use the calling tools and dialer effectively. I especially appreciated the initial guidance on managing the database, which helped me get started. However, the repetition and waiting made the process feel longer than necessary, and I ended up wondering if it could have been streamlined a bit. Overall, while the training did do the job of preparing me to work within the software and understand its features, it wasn’t as smooth or fast as I had hoped at the outset. So, the experience was mixed: useful but could be faster and less repetitive.