expected quick start but onboarding took longer than thought
I signed up hoping to get going quickly but the onboarding was a bit slower than I expected. It wasn’t that the training was bad, just longer and detailed than I thought it would be. I guess I underestimated how many things needed setting up on their platform, especially the dialer and database features. On the plus side, the support team was helpful once I reached out to them and made some parts easier to understand. However, it still took me a few days of trying before I felt settled enough to start using everything properly. So I expected a smoother, quicker transition but the reality was a bit of a longer ramp up. It was okay overall but definitely not as fast as initially hoped, felt more drawn out than I wanted to deal with at first.