I initially expected to be up and running with the WFHI software within a few days, based on the onb

I initially expected to be up and running with the WFHI software within a few days, based on the onb

I initially expected to be up and running with the WFHI software within a few days, based on the onboarding guidelines provided at sign-up. Unfortunately, the training and setup process proved far more prolonged than anticipated. The initial tutorials were basic and did not cover some essential workflow integrations in sufficient detail, resulting in several rounds of back-and-forth with telephonic support. It took nearly two weeks before I felt comfortable navigating the dialer and database features. The automatic updates occasionally interrupted my training sessions, causing further delays. While the invoicing and payment process was relatively straightforward, the overall learning curve was steep. This lengthy onboarding was disappointing compared to the efficient experience I had hoped for, as the software seemed promising but the early phase was frustrating and time-consuming.